Frequently Asked Questions
Everything you want to know before we talk — answered honestly.
How fast do I get my photos?
FlashPhotos? About 90 seconds after the shutter clicks. Sneak Peaks? — a curated highlight set — are delivered the morning after your wedding for immediate sharing. Your complete edited gallery is delivered within days of your wedding, not weeks. Exact timing depends on your wedding date and season, but fast delivery is a core part of every MDKauffmann commission.
What happens on the 30-minute phone consult?
We talk about your day — your venues, your timeline, your vision, and what matters most to you. I’ll explain how I work, answer any questions you have, and we’ll both get a sense of whether we’re a good fit. There’s no pressure and no obligation. If it’s a yes for both of us, we talk next steps. If it’s not, no hard feelings.
Do you offer unlimited coverage?
Every commission is milestone-first, not hour-first. That means we plan your coverage around the moments that matter — not a ticking clock. Coverage length is built into your commission based on your day’s needs, and we make sure nothing important gets left out.
What if I have questions after I book?
You have direct access to Matthew from booking through final delivery. No assistant, no contact form that goes into a void. Unlimited communication is part of every commission.
Do you shoot alone or bring a second photographer?
Matthew shoots solo for most weddings. A second photographer is available as an add-on for larger weddings or specific coverage needs — something we’ll discuss during your consult.
What’s the difference between digital files and heirloom artwork?
Digital files are included with every print order for the images you choose to preserve in print. Heirloom artwork — albums, wall art, fine art prints — is where your wedding photographs become finished pieces designed to live in your home and be passed down. We’ll walk through your options during the design consultation after your wedding.
What areas do you serve?
MDKauffmann Photography is based in Metro St. Louis and Southern Illinois, and available for travel worldwide. Most weddings are within the St. Louis metro area, but destination weddings and elopements are always welcome — just ask.
Why does CPP matter?
The Certified Professional Photographer designation is earned by fewer than 3% of photographers worldwide through a rigorous examination of technical skill and image quality. It means your photographer has been independently verified to produce work at a professional standard — not self-declared, certified. There’s a full explanation on the About page if you want to go deeper.
How do payment plans work?
A retainer is due at booking to hold your date. The remaining balance is structured in payments leading up to your wedding — no interest, no fees. We’ll walk through the specifics during your consult.
What if something happens and you can’t shoot my wedding?
In 25 years, it hasn’t happened. But in the unlikely event of a genuine emergency, I maintain a professional network of trusted CPP-level photographers and will work to find appropriate coverage. Your retainer is always protected.
Still have questions?
The easiest way to get them answered is a free 30-minute consult. We’ll cover everything — your date, your venues, your vision, and exactly what working together looks like.
No pressure. No obligation. Just an honest conversation.
Still thinking? That's what the consultation is for.
Every MDKauffmann commission starts with a conversation — not a sales pitch. We talk about your day, your priorities, and what "forever" looks like for your family. If we're the right fit, you'll know. If we're not, I'll tell you honestly.
Start the Conversation →Dates book fast — especially May through October.